**The Details**

Position Title: Dispatcher/ Administrative Assistant

• Schedule: Full-Time positions M-F 9:30am-6pm
• Salary: $21.50/HR
• Location: Oakland Kaiser (hybrid between 2 different departments, the shuttle department, and the parking department.)

We recognize our LAZ family members as our most important asset and, as part of our commitment to people, we strive to ensure that our package of benefits provides peace of mind. LAZ Parking offers a generous benefits package including:

• Medical/Rx Healthcare Financing Options - Get 0% financing to help pay for health-related expenses.
• Dental
• Vision
• Life and Disability Benefits
• Supplemental Health
• Paid training
• Pay Active - On-demand access to earned wages, get up to 50% of your earned wages.
• & More!

Responsibilities:

For the Shuttle Department:

• Observe and report driver activity using a vehicle GSP tracking app.
• Answer phone calls from customers to help with
  • Complaints
  • Shuttle schedule.
  • Special event ride scheduling
  • Flex picks up scheduling.

• Using a 2-way radio to communicate with the shuttle drivers throughout the day.
• Create (revise if needed) daily driver break/lunch schedule.
• Retrieve and catalog (data entry) daily material.
  • Driver time logs
  • Fueling receipts
  • Vehicle inspection reports

For the Parking Department:

• Help customers with the application process for monthly paid parking.
• Parking customers customer service in person and on phone.
• Using multiple computer programs to help organize, approve, and deny monthly parking applications.

Education:

• High school diploma or GED required.
• Bachelor's Degree or equivalent work experience is preferred.

Requirements:

• 1+ years in an administrative support role is required.
• Data entry experience is required.
• Valid Driver's License
• Parking industry experience is preferred but not required.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Skills:

• Ability to communicate professionally and effectively.
• Excellent interpersonal and organizational skills.
• Ability to speak, read, and comprehends the English language.
• Bi-lingual abilities are preferred but not required.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrates the ability to seek improvement.

Physical Demands:

• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status:Non-Exempt. Non-tipped

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.