Responsible for performing a variety of clerical functions which include but are not limited to; Insurance Verification, Money Collection, Handle all billing inquiries. Resolve payment errors, post payments, make charge corrections, adjust balances, and establish payment plans. Handle CRM review and resolution. Collection of Documentation, Submission of Medicaid Applications to HRA/NYS DOH Portal and Financial Aid Applications to ensure the efficient operation of the various departments within RCO. Responsible for billing accounts once insurance information has been secured, while maintaining all Customer Service and departmental Guidelines. Assisting all patients with Billing review and collecting payments and or set up payment plan and or provide patient Estimates as needed. The position will also handle all requests for all fee scales, inclusive pharmacy and dental.

Education/skills:

High School Diploma or GED required. Collegecourse workpreferred,andexperienceincollection and/orinsuranceverification.Mustbeexperiencedin providingexcellentcustomer serviceandproblem escalation/resolutioninhighvolumeatmosphere.Candidatesmust have strong communicationskills,both verbal and written, with excellent telephone and face to face communication. Must be able to workindependentlyand get alongwithothers. Must successfully pass pre-hire assessments; Math, grammar/vocabulary & customer servicewitha score of 80% or above.

Department: Health Service Receivables Bargaining Unit: 1199 Campus: WAKEFIELD Employment Status: Temporary Full-Time Address: 600 East 233rd Street, Bronx
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 219002Salary Range/Pay Rate:$29.48

For positions that have only a rate listed, the displayedrate is the hiringrate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the "Montefiore Difference" - who we are at Montefiore and all that we have to offer our associates, please click.

Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history ofdisability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status,or partnership status, or any other characteristic protected by law.

N/A