Who are we?

Buyers Edge Platform stands at the forefront of revolutionizing the foodservice industry through technology, purchasing power and partnerships. We are dedicated to empowering stakeholders across the entire foodservice ecosystem (operators, distributors, manufacturers) with efficiency and unprecedented visibility. With a diverse portfolio of over a dozen brands, our mission is clear: to reduce costs, streamline the foodservice supply chain, and propel the industry from manual to automated.

Today, we are one of the largest players in foodservice, with over 200K operator locations across North America and over $50 billion of aggregated spend volume. Our commitment to foodservice excellence is proven in four distinct areas of value: Digital Procurement Network, Fresh Solutions, Supply Chain Management, and Software. Buyers Edge Platform is not just a provider - we are a strategic partner on the journey towards a more efficient, connected, and automated future for the foodservice industry.

This position is hybrid based in our New London, CT office. We are unable to offer work sponsorship for this role.

We are seeking an IT Specialist to provide IT Support and ensure our employees can work efficiently and effectively. This role will also be responsible for supporting the technology within our Waltham office.

Your impact:

• Providing on-site & remote technical support across the company
• Responding in a timely manner to service issues and requests & documenting resolutions
• Provisioning computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Repairing/replacing and shipping equipment as necessary

About you:

• 1-2 years' experience working in IT Support
• A strong understanding of Windows 11 and Microsoft 365
• Strong communication and interpersonal skills with the ability to explain technical concepts to a non-technical audience
• A technical, logical thought process
• Problem-solving skills
• An ability to stick to strict deadlines & prioritize
• A keen eye for detail

What's in this for you?

Amazing coverages to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans! On top of this, we also offer a 401(k) plan with company match.

Invest in your success.We will provide you with a thorough training and development program; and offer competitive compensation.

Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don't have to accrue time off in order to take it!We also offer half-day Summer Fridays!