The Senior Technical Support Analyst will be support the Master Library products that are part of the Follett School Solutions product portfolio and provides product and technical support to Follett's customers, answering complex questions on function and usage of our products and resolving issues escalated by other support teams. The role is integral to exceeding our cus

The Customer Service Analyst Specialist is the focal point between customers and internal company functions, Regarding such matters as Pricing Scheduling Contract requirements Shipping Documentation The ideal candidate contributor to a dynamic team environment, being proactive and results oriented, and possessing communication, analytical, and problem solving skills. RESP

The Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products via telephone or email. Serves as primary liaison between company and customer. Possesses excellent knowledge of company products used by customers and associated technologies. Operates under general supervision. Th

Familiarity with Help Desk roles and responsibilities in the banking industry. Familiarity with Security roles and responsibilities in the banking industry Familiarity with Network roles and responsibilities in the banking industry Familiarity with Data Management and Analytics roles and responsibilities in the banking industry. Presentation creation and presentation to m

If you have any questions about the position or our application process, reach out to us at recruiting u@smith.edu . Information Technology Services Job Description Job Summary Responsible for leadership, strategy and oversight of ITS' support services infrastructure and operations. Oversees and supervises staffing for the IT Service Point / Help desk in the IT Service Ce

Duties WHAT IS THE CRIMINAL INVESTIGATION (CI) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas CI Tech Operations and Investment Services The following are the duties of this position at the full working level. The work of this position requires ensuring the integration of IT programs and services; de

Deliver on cybersecurity initiatives at the credit union. Coordinates with internal teams and external vendors to ensure the cybersecurity resilience of the credit union is tested frequently. Stakeholder Collaboration Collaborate with internal and external stakeholders, such as customs authorities, shipping partners, and regulatory bodies, to ensure security standards and

Our Field Service Technicians are Road Warriors and key contributors to AMAROK's daily operations by providing prompt, expert level preventative and repair maintenance duties on our perimeter security systems. As a Field Service Technician, you will be the "Face of AMAROK" and responsible for providing the highest level of customer service. Compensation & Travel Compensat

Documents policy and procedures for IT Support Services and resolves escalation for PC technicians for complex troubleshooting. Oversees inventory of all computer equipment and notifies managers of any shortages. Configures, installs, modifies, and repairs personal computers and peripherals. Installs software and checks it to ensure the device is performing according to u

Division Technology Department IT Reports to AVP, Service & Delivery Support Manager Status Non Exempt Grade 7 Pay range $20.50 $30.50 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location Hybrid / Westfield, MA 31 Court St Purpose/Objective Possesses

Provide on site support installations and service repair to customers in North America Provide solutions to complex service issues Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team in to ensure accurate resolution of service issues Develop strong working relationships with customers Perform pre inst

Join Macquarie as the Head of Insider Threat and Internal Fraud where you will be responsible for overseeing and managing our efforts to prevent, detect, and respond to fraudulent activities and security threats that may originate from within Macquarie itself. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a gl

Provide general support activities for Print devices (primarily) and Video Teleconferencing (VTC) equipment in an enterprise environment, including Installation Configuration Testing Troubleshooting (onsite and via phone) Repair Proactively manage Service Tickets and update service related activities in a timely manner Lead, implement, and troubleshoot complex and special

Professionally represent the company as responsive, reliable, and customer oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line. Install, service and troubleshoot all printing and scanning issues of all production systems. Develop and maintain effective relationships with customers and fellow employees. Follo

The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, and h