David Lee is the founder and principal of HumanNature@Work. He is an internationally recognized authority on organizational and managerial practices that optimize employee performance, morale, and engagement. David is the author of Managing Employee Stress and Safety, as well as several dozen articles on organizational and individual performance that have been published in a number of trade journals and books in North America, Europe, Australia, and Asia. The underlying theme of his work is this: the more managers understand human nature, the greater their ability to optimize employee performance.

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	Giving Feedback To Gen Y Employees by David Lee - Jul, 2010 "Giving Gen Y Employees Corrective Feedback: What Can Video Games Teach You?" One of the biggest complaints I hear from managers about their Gen Y employees is how defensive they get when given corrective feedback. You can dramatically increase how receptive your Gen Y employees are ...
	Gen Y Employees, Felons, and Constructive... by David Lee - Apr, 2010 Gen Y Employees, Felons, and Constructive Feedback Do you want your team members to welcome your constructive feedback—rather than defend against it or resent it? Do you want to help create an environment that inspires excellence and frowns on mediocrity? If so, you can benefit fr...
	The Strong Personality Safeguard by David Lee - Mar, 2010 The Tale of a Smart Leader Just recently, while doing a program on recognizing and working with different personality styles for a management team, I heard a great example of self-awareness from the leader of the team. We'll call him Jack. Jack, a senior level manager, scored ver...
	For Higher Morale, Think Maslow by David Lee - Feb, 2010 More specifically, if you want higher employee morale and greater employee engagement, think of Maslow's "other hierarchy." Awhile back, I heard Gary Hirschberg, CEO of Stonyfield Farm, refer to Maslow’s Hierarchy of…Grumbles. I laughed, thinking he had put an amusing spin on Dr. Maslow...
	Constructive Feedback...Really? by David Lee - Feb, 2010 How good are you at giving “constructive feedback”? Is the feedback you give truly constructive? Whether giving someone feedback or expressing your opinion, do you do it in a way that communicates: A) “You’re a fool” or B) “Here’s my perspective.” I was just reminded of this while...
	Do You Foster Helplessness or a by David Lee - Jan, 2010 In these rather challenging times, you need ALL of your employees thinking and acting like winners, not throwing up their hands in defeat or metaphorically curling up in the fetal position. How you communicate with them plays a huge role in which kind of workforce you get. Just recen...
	The Hidden Benefit of Employee Empowerment by David Lee - Dec, 2009 First off...sorry for the BusinessSpeak cliche "empowerment", but it's the quickest way to get the point across... In searching through my notes for an upcoming seminar on how to boost morale and lower stress, I came across an article from Inside 1to1 - the marketing folks - that had a ...
	Are You Listening? by David Lee - Dec, 2009 Most of us could seriously improve our listening skills. Have you ever... 1. talked with someone who kept vigorously nodding their head as you spoke, yet when they responded, it was clear they hadn’t been listening? 2. had someone assure you they got what you were saying, yet when...
	The #1 Skill of Great Leaders by David Lee - Oct, 2009 Becoming a “People Whisperer”:How to Communicate So People Care About—and Act On—What You Say Whether you are a CEO or an individual contributor, your success is largely determined by your ability to “move people”: to get them to both care about what you say, and then to act. In fact, ...
	The Power of Stories by David Lee - Oct, 2009 How do you keep your workers inspired, determined, and confident in the face of change, challenge and uncertainty? One of the things you do—especially if you’re a business owner or senior level leader—is to tell stories. Not just any story. You need to tell the kind of stories tha...
	Why It’s Worth Learning How to Give Feedback by David Lee - Aug, 2009 I just got back from Austin, Texas where I was doing a seminar on how to give constructive feedback with the Texas Municipal Retirement System’s management team. Before we discussed the “how you do it”, I asked people to think of all the answers they could come up with to this question: ...
	Effective Communication: What NOT to Do If You Want The Other Person to Hear What You're Saying Without Getting Defensive by David Lee - Aug, 2009 The other day at a “Constructive Conversations” seminar I was giving, I witnessed a perfect example of what NOT to do if you want someone to hear your point of view. It was also a great example of how (unfortunately) natural it is for us to: 1. Infer what another person means, and then ...
	Toxic Bosses: What to Do and How Not to Be One by David Lee - Aug, 2009 In this article, we discuss: 1) How to minimize the impact of a toxic boss. 2) How to help a toxic—or counterproductive—boss. 3) How to make sure you’re not one of them. In today’s email, I received “An Antidote for Toxic Bosses” from BNet Insight. The author describes 4 things ...
	A Little More Kindness At Work by David Lee - Aug, 2009 What would it be like at your workplace if people were... 1. Just a little kinder to each other? 2. Just a little more thoughtful? – i.e. they were more mindful of how their choice of words and actions affected others, and were also more aware of opportunities to help others. 3. J...
	Are You an Energizer or a De-Energizer? by David Lee - Aug, 2009 I just did a program last week for an organization on “The Energizer Effect” and wanted to share with you a few of the major take aways. This information is especially critical if your organization is involved in work that is innately stressful and emotionally demanding, like: - hea...
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